Hello, a few minutes ago I had a problem with the connection to the server, after re-entering the game..

Hello, a few minutes ago I had a problem with the connection to the server, after re-entering the game my account was completely changed as I had lost everything I had developed so far. I do not think this is correct after the effort, time and money I have invested so far. Please check and give feedback on what happened and how you will restore my previous status.?