Last Shelter: Survival

Bought package but didn't receive the items. How do I get a hold of customer support?

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Bought package but didn't receive the items. How do I get a hold of customer support? I can't seem to find anywhere in the game to contact anyone regarding this. Thanks in advance.

 

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AppGamer Answered:

There is an in game support system found by tapping the small gantry next to your base. There is a contact form there. You can also find more details on contacting the developers in How to get help in the game.

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How can I get the number I purchase to recieve the item
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Guest Answered:

Be very careful. I contacted customer support and after no response for 6 days, I contacted google for a refund. I received a refund from google and the game developers immediately took all of my diamonds(over 150,000) and gave me a -50,000 balance of diamonds.

The pack that I attempted to purchase was only $99.99 with 20,000 diamonds.

Its been 6 weeks and customer support will still not respond to me and have not given my diamonds back or the items that I tried to purchase.

Very shady operation. My advice, suck it up or they may do the same to you and steal your purchases.

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