Rise of Empires: Ice and Fire

I wanted to recover my old im30 account, Indeed, I encounter problems of access caused by the passwords...

Question Posted by Guest on Sep 5th 2022
Last Modified: Sep 5th 2022

I wanted to recover my old im30 account,

Indeed, I encounter problems of access caused by the passwords.

I had tried to reset it, I was told that they will send me the details by email concerning but I have been waiting for this for 2 days but, so far still nothing.

Nb: the email in question is Yahoo.

thank you

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Guest Answered:

Try resetting the password again, make sure you check the email address you enter (correct case). If you still don't get an email from them in a few minutes then you should contact support directly with details about the account. You can do that through the in game support or use the 'retrieve lost account' option.

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