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Rise of Empires: Ice and Fire

My wife fought my kids bought bundle packs on internet and was refunded for that.... Now my account..

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My wife fought my kids bought bundle packs on internet and was refunded for that.... Now my account is permanently removed due to fraud I don't know how or the problem going to be resolved..?

 
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Guest Answered:

Only the game developers can ban or un-ban accounts. You will need to contact game support and tell them what happened.

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