Members of my team have disappearing crowns. Some times they return, other times the member is frozen...

Question Posted by Guest on May 27th 2021
Last Modified: May 31st 2021

Members of my team have disappearing crowns. Some times they return, other times the member is frozen. We wait for months, no activity. These are high scoring active players, just freeze after disappearing crown. How do we get them back?

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Guest Answered:

Crowns sometimes disappear if a player moves from one device to another, e.g. tablet to phone to laptop etc.

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