Not receiving newsletters or being able to use message board with coffee friends. How can I fix this?

1. Re: newsletters. Here is JJ's General Solutions

"If you successfully subscribed and still do not receive our newsletters, here is a list of potential solutions:

-Make sure you check all mailbox folders like spam, advertisements, promotions, and others

-Search for [email protected] in your mailbox

-If you still cannot find it, it is possible that your email provider is blocking it. In this case, please try whitelisting our email address

-Please review your list of blocked contacts, your settings, and your folder of deleted messages. Some emails are occasionally marked as deleted messages

-One common reason for not receiving emails is full storage of the email inbox. If your inbox storage is full, you can delete some old messages or get more storage

-If you followed these instructions and still do not receive our emails, please contact them at https://wooga.helpshift.com/hc/en/27-june-s-journey/contact-us/?s=orchid-island&l=en&p=web "

2. Re: Message board. The lounge chat message board is very problematic, with some devices unable to use it at all. I can only suggest that you contact customer support via the "help" button in your game settings and see if they have any suggestions.