Adventure
June's Journey - Hidden Object

I subscribed to June's Journey newsletter, claimed the prize but did not receive it, what can I do?

Question Posted by Kamagram7 on
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I subscribed to June's Journey newsletter, claimed the prize but did not receive it, what can I do?

 
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Ms. Tearius Answered:

When claiming the prize, make sure your game is closed. Tap on the email button, which will open your game, then look for a message in the game mailbox. If it still doesn't work, contact customer service through the "help' button in the game settings.

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I tried this but the message didn't turn up in the game mailbox. I wrote to Support, both net and com, but mailer-daemon returned my mails. I checked and doublechecked that the adresses were right, but to no avail.
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Same for me, then it said I have to download App through Google Play on my phone..total BS .. so now I'm just going to unsubscribe....

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