I subscribed to June's Journey newsletter, claimed the prize but did not receive it, what can I do?
Question Posted by Kamagram7 on
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I subscribed to June's Journey newsletter, claimed the prize but did not receive it, what can I do?
Answers
Ms. Tearius Answered:
When claiming the prize, make sure your game is closed. Tap on the email button, which will open your game, then look for a message in the game mailbox. If it still doesn't work, contact customer service through the "help' button in the game settings.
Guest Replied
I tried this but the message didn't turn up in the game mailbox. I wrote to Support, both net and com, but mailer-daemon returned my mails. I checked and doublechecked that the adresses were right, but to no avail. 0 0 REPORT
What to do?
Guest Replied
Same for me, then it said I have to download App through Google Play on my phone..total BS .. so now I'm just going to unsubscribe....If you are still looking for help with this game we have more questions and answers for you to check.
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