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June's Journey - Hidden Object

Vault is full, but unable to open --- tab at bottom of screen says "store unavailable"?

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Vault is full, but unable to open --- tab at bottom of screen says "store unavailable"

 
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Ms. Tearius Answered:

Make sure that in-app purchases are allowed on your device/Facebook setting. Restart game. If that fails, contact customer support.

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Wooga won’t help me when this happened to me. I sent all the information they asked for but they don’t believe it’s my account. I even sent proof of purchases from the past.

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