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June's Journey - Hidden Object

I have had a Help Wanted case to collect 2 Character cards for 5 days and have played countless amount..

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I have had a Help Wanted case to collect 2 Character cards for 5 days and have played countless amount so energies opening at least 10 blue boxes and 12 pink boxes... Not ONE single character card. I know if I opt to change the Help Wanted case for Free I will then get Character Cards... It has happened before. Why do the makers of Junes Journey do this? Also, why when I started playing the game the exact same time on my phone are the store items they offer different prices?

 
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Ms. Tearius Answered:

As you advance the game story, more character cards are released, so be sure to keep progressing the story. Prices are different based on buying history and the device you use (Apple>Android).

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If a help wanted case is too difficult, exchange it for a different one and pray it's better. Lol
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I frequently exchange HW cases. Six or more diamonds is well worth avoiding the frustration of waiting and hoping what you need might come along.

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