Anyone else getting video glitches?
Question Posted by Guest on
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Anyone else getting video glitches? I'm getting a blank screen and then back to game start after clicking on videos either to upgrade landmark or reduce energy requirement.
Answers
Ms. Tearius Answered:
I had that once recently, but it seemed to fix itself. Check to see if you have a game update. If still having trouble, contact customer support through the "help" button in the game settings (green gear icon).
Guest Replied
It sounds like the same issue I am having. I contacted JJ support and after a few days they finally told me it was a couple of particular ads that were causing the game to reboot and it was under investigation but they do not have a fix yet. 0 0 REPORT
Ms. Tearius Answered:
Clearing your browser cache might also help open some memory on your device and keep the game from restarting.
If you are still looking for help with this game we have more questions and answers for you to check.
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