June's Journey - Hidden Object

I'm at volume 3 and it won't let me in saying I have to complete volume 2 which I have done many weeks..

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I'm at volume 3 and it won't let me in saying I have to complete volume 2 which I have done many weeks ago. What can I do?

 

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Ms. Tearius Answered:

According to Wooga's announcements on their FB page, you should contact customer support with your game ID, they will do a manual reset to allow you to progress. Go to game settings (green gear icon) and tap "help" button. Game ID is right below the "help" button.

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Thanks have done that but don't know how long it will take I can't even do the detective as I won't get enough keys just playing old scenes
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If you've ensured that each scene has the red MASTERED banner above it, only support can help you after that.
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I’m Agatha by the way!! I’ve just moved to sunflower island, however looking at volume 1 I noticed it said I had completed 4964 out of 5000. So I went backwards looking for unfinished un mastered games which I wasn’t aware of/that I’d missed! I have now fully mastered all volume one! I must admit sunflower island is a bit of an anti climax and I feel all I’m doing now is buying things to fill it up. I too do not like the buy a coffee get a tip in the scenes section and try and delete where possible for something easier to achieve.

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