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My game always crashes when I press the units icon and when I press play game. Any solution for it?

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My game always crashes when I press the units icon and when I press play game. Any solution for it?

 
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Guest Answered:

try to reboot your phone or ipad

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did not work
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How do you reboot?
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Try doing a hard reset on your device. I had the same problem but once I did a hard reset on my device it worked.

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Guest Answered:

Uhm try to get a haircut and what I mean by that is: stop the wavyhair thing Luni has said it will cause lag on older devices.. Close your other devices.

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It kicks me off before I can give my character a haircut
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Try refreshing it or uninstall and install the app

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It did not work I just lost my oc.

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